This general form explains the information provided before a digital credit purchase. The selected package, total price and customer-specific details shown at checkout form part of the pre-information record.
1. Service contact
Index Grab provides the digital service under its brand. Account and payment questions can be sent to [email protected]. Current checkout disclosures and these policies form the applicable service information.
2. Essential characteristics
The product is digital account credit used to submit URLs through Index Grab. Index Grab transmits URLs into an indexing workflow but does not guarantee crawling, indexing, ranking, completion time or permanence in search results.
3. Price and payment
The package, credit quantity, taxes or charges included in the displayed price, and total amount payable are shown in Turkish lira before confirmation. Online card payments, when enabled, are processed as a single payment by the authorized payment service provider. No card data is stored by Index Grab.
4. Delivery and use
Digital credit is assigned to the purchasing account after a verified successful payment notification. The user can then spend it on URL submissions. Purchased balance is subject to the validity period disclosed at checkout and in the Terms of Use.
5. Withdrawal and complaints
Mandatory consumer rights are preserved. The conditions for withdrawal, refunds and performed digital services are explained in the Cancellation and Refund Policy. Requests can be sent to [email protected].